Privacy Policy
Effective Date: 01/16/2025
At Crescent Beach & RV ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website or interact with us.
1. Information We Collect
We collect personal information from you when you book a reservation, contact us, or interact with our website. The types of information we may collect include:
Personal Information: Name, phone number, email address, and other details necessary for processing your reservation or communicating with you regarding your stay.
Non-Personal Information: Data such as your browsing behavior, location (from IP address), and cookie information collected through analytics tools.
2. How We Use Your Information
We use the information we collect in the following ways:
Reservation Processing: To complete and manage your reservation, including sending you booking confirmations, updates, and other information related to your stay at our campground.
Text Messages for Updates: We may send you text messages (SMS) to notify you about reservation confirmations, updates, reminders, or other relevant information about your stay at the campground.
Customer Support: To respond to inquiries or requests you make through our website or other communication channels.
We do not use your phone number for any marketing or promotional text messages. Any text messages you receive will only be related to your reservations or important updates about your stay.
3. Phone Numbers and Text Messaging
We may send you text messages (SMS) for the following purposes:
Confirming and reminding you of your reservation.
Providing important updates about your stay, including operational changes, weather updates, or emergencies.
Offering customer support and addressing any queries related to your reservation.
Opt-In and Opt-Out:
By providing your phone number, you agree to receive text messages from us regarding your reservation and campground updates. If you no longer wish to receive these texts, you can opt-out at any time by replying "STOP" to any text message you receive from us. This will immediately unsubscribe you from future text messages.
4. Cookies and Tracking Technologies
We may use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies help us understand how users navigate our site and allow us to improve the functionality of our website. You can adjust your browser settings to block or refuse cookies if you prefer not to have your data collected through cookies.
5. Data Retention and Security
We take appropriate security measures to protect your personal data. Your personal information, including phone numbers, is stored securely and only for as long as necessary to fulfill the purpose for which it was collected.
If you choose to delete your account or request that we no longer keep your personal information, we will comply with your request and remove your data from our records unless required by law to retain it.
6. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with third-party service providers who assist in operating our website and services, such as booking systems or text messaging services, but only for the purposes outlined in this privacy policy.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Update or correct your personal information.
Request the deletion of your personal information.
Opt-out of text messages at any time by following the instructions provided in the message.
To exercise any of these rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Please review this policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this privacy policy or how your personal information is being used, please contact us at:
Crescent Beach & RV
Email: info@crescentbeachrv.com
Phone: (360) 928-3344
Address: 2860 Cresent Beach Rd Port Angeles, WA 98363